Effective Date: 15th August 2019
This Privacy Statement explains how HOMESPA- LTD collects, controls, process, and uses information about you and how you interact with our site (collectively called “Personal Data”) under the European Union’s General Data Protection Regulation 2016.
“HomeSpa ltd”, “us”, “our”, or “we”, refers to HOMESPA- LTD the private limited company and the owner of the booking service (“our service”) available at https://homespa-ltd.com (“our site”), as well as any other websites or social networking pages that are ran by us, and that link to, or reference this Privacy Statement.
The Personal Data We Collect
We receive, collect and store any information (collectively called personal data) you provide us when you interact with our site and / or other contact channels (telephone / email, etc.). The types of data we collect are as follows:
“Personal Information” is any information that you volunteer to us that could be used to identify you specifically; examples of such are (but not limited to): your full name, date of birth (DOB), email address, home address.
“General information” is any information that you volunteer to us that does not identify you specifically; examples of such are (but not limited to): your username, passwords, feedback, general comments.
“Payment Information” is any information that you volunteer to us that is used in a transaction; examples of such are (but not limited to): credit card or debit card numbers, bank account numbers, PayPal information.
“Tracking Information” is any information that we, through our use of software tools, collect and measure about your session information; examples of such are (but not limited to): the Internet protocol (IP) address used to connect your computer to the Internet, your computer and connection information; your session information including page response times, length of visits to certain pages on our site, page interaction information, and methods used to navigate away from the page
How we collect your Personal Data
When you use our site and / or our service to conduct a transaction, whether as part of the booking process, or when you request contact from us, we collect your personal information, general information and payment information you give us. We collect all tracking data from the moment you interact with our site. Your personal data will only be used for the specific reasons stated below.
Why we collect your Personal Data
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the services (such as to help facilitate a booking);
To provide our users with ongoing customer assistance and technical support;
To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred tracking Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we collect, store and share your personal data.
Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and MasterCard. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we communicate with you
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates or promotional offers about our service and / or company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How to withdraw consent
If you don’t want us to process your data anymore; or if you would like to: access, correct, amend or delete any data we have about you please contact us at or send us mail to:
61 mosley street,